Location: San Diego, CA

At Climber.com we know that good employees are our greatest asset.

Good people.

A Great Company.

A Phenomenal Career.

Climber.com was recently named #673 on the Inc. 5000 Fastest Growing Companies in America & 6th Fastest Growing Company in San Diego by San Diego Business Journal.

Position Summary:

Normal business hours are 8:00 AM to 6:00 PM PST, but the schedule is somewhat flexible based on final Candidate's availability. The Full-Time Client Services/Customer Service Representatives work 40 hours per week and the Part-Time Client Services/Customer Service Representatives work between 15 to 20 hours per week based on business need.

As a Client Services/Customer Service Representative you will primarily be responsible for assisting the company's customers through the account creation and activation process. In this role, you will facilitate the creation of the customer's professional profile, uploading of their resume, and resolve billing/payment issues; while ensuring that all customers receive the highest level of customer service. In order to create a successful value proposition for our customers Client Services Representatives are expected to be able to answer all pertinent questions regarding Climber.com's suite of products and services.

Our Requirements:

- High School Diploma

- 1+ year of sales or customer service experience in a call center, retail or restaurant environment with working familiarity of MS office.

- You should be able to demonstrate "hands-on" experience using technology and a strong familiarity with the internet.

- Ability to resolve customer service issues, quickly and professionally; while balancing the needs of the customer with business objectives.

- Professional or personal accomplishments that reflect self-motivation, initiative, independence, and strong customer service orientation.

Not required but would be considered a plus:

- Bachelors Degree or Associates Degree

- Client Services/Customer service experience

Compensation: Hourly (Dependent on experience and background)

Benefits and Perks:
Located in beautiful downtown San Diego, our office is walking distance to Petco Park as well as various restaurants, bars and attractions. Our office culture provides a fast paced, team oriented environment where individuals have the ability to rapidly advance and grow their professional skill sets.

- In building cafe
- Great Gym & Yoga studio located across the street
- Special event celebrations
- Team building events
- Company outings (happy hours, Padres games, Wine tasting events, etc.)
- Career training and development
- Advancement opportunities (we encourage promotion from within)
- Great tunes playing all day in the office

Company Overview

Climber.com is one of the fastest growing companies in the country, recently named #673 on the Inc 5000 Fastest Growing Companies in America & 6th Fastest Growing Company in San Diego by San Diego Business Journal. We are a fast paced, performance driven organization looking for passionate people to continue driving us forward. Join one of the fastest growing, most innovative internet companies in San Diego!

In our organization, you will find high achieving, performance driven people. Your role will be challenging and fast-paced, and in return you will significantly broaden your knowledge and have advancement opportunities.

If you think that this sounds like the right mix of challenge and opportunity for you, and you meet the position requirements, we look forward to hearing from you.